Terms and conditions of use

Please read these Terms and Conditions carefully before using Cigarettes.House. Accessing and using this site, you accept and comply with these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use this site.

In accordance with Canadian laws Cigarettes.House sells tobacco only for people that are 19 years old of age or older. We do not use cookies to collect any information other than you provide yourself by a good will. We respect your privacy and do not share any data provided by you to any third parties whatsoever.

Duties and taxes are your full responsibility. We are not responsible for any issues related to Canadian customs. From our side, we guarantee that we make packaging and description as discreet as possible. We are not responsible for online tracking. We do not guarantee delivery times which are just estimates.

Refund can be made only after receiving returned products back to us or after shipping courier confirms that parcel is lost.

Product manufacturers and brand owners did not authorize us to sell their products in your country. Therefore, our cigarettes manufactured for sale in countries other than yours. As soon as we are not official distributors we do not support any special offers or marketing campaigns from brand owners and manufacturers. So we sell our products for personal use only. And we don’t take any responsibility if you resell it.

All information and content on the site is provided for general information only and cannot be accepted as official information from manufacturers. This information cannot be used as the only basis for making significant or final decisions without consulting primary or more accurate, more complete sources of information.

Both regular mail and express mail shipping methods don’t provide proper online tracking. However tracking number and link to courier’s website is provided. Shipping slip may be provided on customer’s request.

In case of any issues related with your order or transactions you agree to contact us first, not any third parties.